Rituals are arguably a universal feature of human social existence: just as one cannot envision a society without language, one would be hard-pressed to imagine a society without ritual. First, let us discuss what a ritual is not. A ritual is not a habit. …

Intent Driven Management™ is a methodology to build and scale any organization. It was inspired by a 200 year old military leadership philosophy called Commander’s Intent. I go into more detail about Commander’s Intent and its history in Decentralized Operations. Intent Driven Management™ has 3 disciplines: Clarified Intent — describing…

There is a significant difference between having a strategy, which suggests a plan (such as in a Strategic Plan) and acting strategically, which requires flexibility in response to events. This is why we utilize Strategic Intent rather than a Strategic Plan to communicate direction. Strategic Intent allows strategy to be…

This is the story of a startup that found itself prepared to navigate the COVID-19 crisis without even knowing it. Nanoramic Labs is a mid-stage startup based in Boston, MA. Among other things, it claims a breakthrough in energy storage technology that could reduce by 20% the cost of a KWh in a Li-ion battery. …

In an organization data is everywhere. It is to the point where we are practically drowning in data. Most organizations have become skilled at capturing information regarding their customers and prospects. Just take a moment to consider exactly how much customer data is collected. Marketing collects data from those who…

A true leader will walk the talk. Meaning each day you consistently stand up for the people you lead and the values of your organization. There is no substitute and no means of delegation which can achieve this. …

“Behavior drives People, People drive business” — Unknown Is Your Organization Behaviorally Balanced? A.P. Møller-Maersk is a Danish conglomerate best known for its container shipping business, Maersk Line. It’s a family controlled business that began in 1904 in Svendborg, Denmark as Dampskibsselskabet Svendborg by Captain Peter Mærsk-Møller and his son Arnold Peter Møller. By the…

“The tragedy of life doesn’t lie in not reaching your goal. The tragedy lies in having no goals to reach” Benjamin E. Mays — American Civil Rights Leader The generally accepted method to set targets is to set SMART goals. They need to be Specific, Measurable, Attainable, Results-Oriented, and Timely. …

An organization’s ability to learn, and translate that learning into action rapidly is the ultimate competitive advantage. — Jack Welch, former General Electric CEO Organizational learning is the process of creating, retaining, and transferring knowledge within an organization. …